Privacy Policy

Last updated: March 2026

1. Introduction

iSommelier Pty Ltd ("iSommelier", "we", "us", "our") operates the iSommelier platform at isommelier.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information: Name, email address, phone number, and business details when you register an account or claim a business listing.

Automatically Collected Information: IP address, browser type, device information, pages visited, and cookies/similar technologies.

Business Information: Business name, address, phone, website, cuisine type, wine program details, and other publicly available business information.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our directory services
  • Process business claims and verify ownership
  • Send account-related communications
  • Personalize your experience
  • Analyze usage patterns to improve the platform
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and remember your preferences (such as theme settings and cookie consent). You can manage cookie preferences through our cookie consent banner or your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our platform
  • Business partners with your consent
  • Law enforcement when required by law
  • In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights Under the GDPR (EU Users)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at support@isommelier.com. We will respond within 30 days.

9. Your Rights Under the CCPA (California Users)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: Request deletion of personal information we have collected from you.
  • Right to Opt-Out: Opt out of the sale of your personal information. We do not sell personal information, but you may submit a request via our Do Not Sell My Personal Information page.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, email support@isommelier.com or visit our Do Not Sell page. We will respond within 45 days.

10. Your Rights Under the Australian Privacy Act

If you are an Australian resident, the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) provide you with the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate, out-of-date, incomplete, or misleading personal information.
  • Complaint: Lodge a complaint about how we handle your personal information with us or with the Office of the Australian Information Commissioner (OAIC).
  • Anonymity: Where practicable, you have the option of not identifying yourself when dealing with us.
  • Cross-border Disclosure: We will inform you if your data is disclosed to overseas recipients and take reasonable steps to ensure they comply with the APPs.

To exercise these rights, contact us at support@isommelier.com. We will respond within 30 days. You may also lodge a complaint with the OAIC.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, United States of America. Any disputes arising under or in connection with this Privacy Policy shall be resolved exclusively in the state or federal courts located in the State of California.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@isommelier.com